Our Toll Free Number (800) 456-6932
717-581-5467
Free Shipping On All Orders*

Customer Service

If you create an acount or reset your password and do not receive an email right a way it is most likely because your email provider is blocking it as spam. Please email (LCFABookstore@LCFA.com) or call us at (1-800-456-6932) during business hours and we will give you your password.

PA Exemption Certificate (REV-1220) (Tax Exempt Form) If you are a PA tax exempt organization (Fire Company/Relief Assoc./Fire Training Organization) please send this form with your order unless you have one on file with us already. Form must be signed.   Ways to send it (1)Fax (717) 394-1254, (2)Take a clear picture of the form with your smart phone and E-mail to LCFABookstore@LCFA.com, or (3) Mail by US Mail

PA TAX EXEMPT FIRE COMPANIES/ORGANIZATIONS BILLING PA Fire Companies/Organizations will be billed. Please submit this form with your order along with the above tax form. Fire Company/Organization Billing Authorization Form  Payment by law must be by company check or company issued credit card to use tax exempt status. We do take orders on line and and bill. We do not except online credit cards from PA tax exempt fire companies/organizations they may be called in so that we can verify that it is a company issued card. IF we get these forms before 1pm Est. your order will ship the same business day on in stock items.  

SHIPPING
We provide free shipping (UPS Ground) within the continental U.S. on all business days (Saturdays & Holidays not included). If you wish to upgrade to a faster shipping method, at your expense, call customer service at 800-456-6932.
IMPORTANT:  UPS requires a street address (No PO Box No.)

RETURN POLICY
Call for return authorization. Our policy allows items to be returned within 30 days of invoice date in resalable condition (with shrink wrap in place). (USB Flash Drives are non-refundable). Please include a copy of the original invoice to receive a credit or refund.
Discontinued item(s) are non-refundable.

ADDITIONAL QUESTIONS?
Additional questions can be directed to our Customer Service Dept. at 800-456-6932 or by email LCFABookstore@LCFA.com. We will make every effort to respond to  your call within 24 hours during business hours.